Terms of service

Last updated: 01/2026

By accessing or using this website, you agree to be bound by the following Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our website or services.

1. General

Paloma Adornments (“we”, “us”, “our”) operates this website.
We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes.

2. Eligibility

By using this website, you confirm that you are at least the age of majority in your place of residence, or that you have permission from a legal guardian to use this site.

3. Products and Descriptions

We make every effort to display our jewellery accurately, including colours, materials, and details. However, due to screen differences and the handmade nature of our pieces, slight variations may occur.

All descriptions and pricing are subject to change at any time without notice.

4. Custom and Made-to-Order Pieces

Custom, bespoke, and made-to-order jewellery is created specifically for you and cannot be cancelled or returned for change of mind once production has begun.

This does not affect your rights under Australian Consumer Law if a custom item is faulty.

5. Pricing and Payments

All prices are listed in Australian Dollars (AUD) unless otherwise stated.

We reserve the right to correct pricing errors and to cancel orders placed at an incorrect price.

Payment must be received in full before an order is processed. Payments are handled securely by third-party providers, and we do not store full payment details.

6. Shipping

Shipping times are estimates only and may vary due to factors beyond our control. We are not responsible for delays caused by postal services, customs, or courier providers.

Risk of loss or damage passes to you once the order has been dispatched, unless otherwise required by Australian Consumer Law.

7. Returns and Refunds

Our Returns & Refunds Policy forms part of these Terms.

Nothing in these Terms excludes or limits your rights under Australian Consumer Law, including guarantees relating to acceptable quality, fitness for purpose, and goods being as described.

8. Intellectual Property

All content on this website, including images, designs, text, logos, and product designs, is the property of Paloma Adornments and may not be used, reproduced, or distributed without our written permission.

9. User Conduct

You agree not to use this website for any unlawful purpose or to violate any applicable laws or regulations.

We reserve the right to restrict or terminate access to our website if these Terms are breached.

10. Limitation of Liability

To the fullest extent permitted by law, Paloma Adornments is not liable for any indirect, incidental, or consequential loss arising from your use of this website or products.

Where liability cannot be excluded under Australian Consumer Law, it is limited to the extent permitted by law.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which outlines how we collect and handle personal information in accordance with Australian privacy laws.

12. Governing Law

These Terms are governed by the laws of Victoria, Australia, and any disputes will be subject to the exclusive jurisdiction of the courts of Victoria.

13. Contact Information

For questions about these Terms, please contact us at:

Paloma Adornments
Leevance7@gmail.com